Vessel Delivery Service

23.03.20

Firstly, big thanks to everyone who has supported us and spent money with us over the last week. We really appreciate it. We’ve decided that the responsible thing to do at this point is close our doors, as we really don’t want to be the reason people are going out and about.

We are now closed for takeout, and will be doing deliveries only. This is not something we ever intended to do when we set up the business, so we don’t have a proper web shop or anything. If you would like to make an order for delivery, please read the information below.

Deliveries

We plan to deliver on Saturdays. All orders need to be emailed before 10am on the Friday.

Minimum order is £25. Delivery fees will apply:

PL1, PL2, PL3, PL4: £2

PL5, PL6, PL7, PL9: £3

We will not charge a fee to deliver to these postcodes for orders over £50.

We want to avoid any personal contact if at all possible, so we will leave your order on your doorstep, or where you have asked us to leave it, and call your telephone number so you can retrieve it.

Ordering

To place an order, check our beer list here http://www.vesselbeer.co.uk/recently-in , and email us at vesselbeer@gmail.com with the following information and title the email VESSEL LOCAL DELIVERY:

• Your name
• Your address
• Telephone number
• Where you want us to leave your order
• A list of the beers you want:
  • Brewery name
  • Beer name
  • Quantity

We will email you to confirm your order, and send you an invoice to pay online. Please be patient, we will get back to you. If you’ve not had a response within five days please contact us.

Stock will be allocated on a first come, first served basis – we will let you know if anything you have ordered is out of stock.

We will not be processing new orders between Thursday and Monday, these will be picked up on Tuesday for our Thursday deliveries (although we’re stil working this out, so the schedule may be subject to change).

We will only be taking orders via email – please don’t phone us or use our social media channels to place an order.

Growlers

If you are ordering a growler fill, please state the size you want, and whether you need to purchase a new growler, or want to swap an existing growler.

If you want to swap an existing growler, please ensure your empty growler has been thoroughly cleaned, and leave it with the lid on outside your door so we can collect it.

Safety

When packing and delivering orders, we will maintain strict hygiene routines, and use gloves at all times.

GDPR

We will collect and hold information we require in order to administer and deliver orders. We will not use your information for any other purposes, and will delete it once things are back to normal.

Thank you for supporting us at this difficult time. As long as people want great beer (and it’s safe to deliver), we’ll keep ordering from independent breweries and distributors.

Keep safe.

Sam and Katie. xx